FAQ
Detailed FAQ articles
The detailed answers to the questions people ask most often about having custom parts made with Uretyco are grouped by topic in five articles. Each article lists its sources and links to the related guides.
Looking for short answers?
The quick FAQ lists the most frequent questions in groups, each with a short answer. Every answer links back to the detailed explanation here.
General Questions
Answers about what Uretyco is, who it serves, languages, support and complaints, how an order works, what can be manufactured, the UretyInsight assistant and how to become a manufacturing partner.
Read the articleManufacturing Questions
Answers about choosing a process, CNC versus 3D printing, molding and casting, default tolerances, CNC tolerance classes and fits, materials, finishing, quality control, inspection documents and certified manufacturers.
Read the articleFile Upload Questions
Answers about supported CAD formats, STEP, STL, 3MF and DXF files, PDF drawings, native CAD, working without a CAD file, units, assemblies, revisions and what Uretyco reads from your files.
Read the articlePricing and Payment
Answers about costs, what drives a quote, instant versus reviewed prices, minimum quantities, lead times and delays, payment, invoices, shipping, cancellation, the right of withdrawal, defects and refunds.
Read the articlePrivacy and Data
Answers about CAD confidentiality, what manufacturing partners see, direct contact, NDAs, UretyInsight and your data, personal data under KVKK and GDPR, your rights, retention and where the binding policies are.
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